Orders will be shipped within three full business days, excluding personalized and customized orders. Domestic orders (Canada) are shipped via Canada Post. US and international orders are shipped via USPS or Canada Post.
Estimated Delivery Times:
Canada: 5-7 business days
United States: 5-7 business days
Europe: 7-22 business days
Australia, New Zealand and Oceania: 7-22 business days
Asia Pacific: 7-22 business days
We can't guarantee delivery estimates. Actual delivery time will depend on the delivery method you choose.
Customs and Import Taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Because we are a small (tiny) business, we can only offer a 10 day return policy. If 10 days have passed since you have received your purchase, we will not be able to offer you any refunds or exchanges.
We only accept returns on items that are NOT customized or personalized (unless we made a mistake on the order).
To be eligible for a return, your item must be unused and in the same condition that you received it. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you are eligible for a refund, the cost of original shipping will be deducted from your refund. Thank you for your understanding.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded or exchanged.
We only replace items if they are defective or damaged.